Privacy Policy

Updated: July 31, 2023

Sealed Air Corporation and its affiliates and subsidiaries (“we”, “us” or “our”) respect your concerns about privacy. This Privacy Policy (“Privacy Policy”) applies to the information about you that we collect on mysee.sealedair.com; mysee.sealedair.com/de; mysee.sealedair.com/de_en; mysee.sealedair.com/es; mysee.sealedair.com/es_en; mysee.sealedair.com/fr; mysee.sealedair.com/fr_en; mysee.sealedair.com/gb; mysee.sealedair.com/it; mysee.sealedair.com/it_en and any of our other websites or apps that link to this Privacy Policy (each, a “Site” and collectively, the “Sites”), as well as through our customer experience centers (“CX Centers”). Sealed Air Corporation and/or its relevant affiliate or subsidiary in the jurisdiction where you are located processes this information as a data controller under the EU or UK General Data Protection Regulation, as applicable (the “GDPR”), and you can find our contact details as data controller in the “Contact Us” section below. By accessing any of our Sites or contacting our CX Centers you agree to be bound by our Web Site Terms of Use (the “Terms”) and in doing so you acknowledge that the information we collect about you is processed in accordance with this Privacy Policy.

This Privacy Policy describes the types of information we collect via the Sites and our CX Centers, how we may use such information, with whom we may share such information, and what we do to protect such information. We also tell you how you can reach us to request to exercise your rights you have under applicable law in connection with such information, to ask us to update your preferences regarding how we communicate with you, or answer any questions you may have about this Privacy Policy.

If you are an employee, any additional collection and use of your information in the context of your employment may also be described in a separate Privacy Policy specific to employees in addition to this Privacy Policy. To the extent there is a conflict between this Privacy Policy and another agreement between us and you or your employer, that agreement shall prevail.

Information We Collect from You:

• Information You Provide (Identifying Information, Transactional Information, Records of Calls): When you use any of the Sites or communicate with the CX Centers, you may provide to us (and, if so, we will collect):
• Information that will identify you or make you identifiable, including your name, e-mail address, telephone number, Site access credentials, the country in which you are located, your company name, and your job level.
• Information regarding any transactions or purchases you make through the Sites e.g., products purchased, frequency of purchases. 
• Any other information that you provide or otherwise make available to us in connection with the Sites.
• Records of conversations that you have with our CX Center representatives.

You may choose not to provide certain information to us, but as a result you may not be able to take advantage of some of the features of the Sites or access or receive certain of our products or services.

Information We Collect via Cookies and Third Parties:

What Are Cookies? When you visit our Sites, we use tracking technologies such as cookies, web server logs and web beacons to collect certain information about you.  Cookies are small files that websites and email servers place and access on your computer or other Internet-connected devices to uniquely identify your browser or device or to store information or settings in your device.   Please see the “How Can I Manage Cookies?” section in respect of how to restrict, disable or delete certain cookies.  Please note, however, that without certain cookies, you may not be able to use all of the features of our Sites.  

Types of Cookies We Place (“First Party Cookies”): Our web servers log information such as your device and operating system type, browser type, domain, device ID, Internet Protocol (“IP”) address and other system settings, as well as the language your system uses and the country and time zone where your device is located. The web server also logs information such as the address of the web page that referred you to our Site and the IP address of the device you use to connect to the Internet. To control which web servers place and access cookies and collect information automatically, we place tags on our webpages called “web beacons”, which are small files that allow us to understand the actions of visitors to our Sites. The cookies placed by our web servers can be divided into the following groups, based on the purposes for which they use the information the cookies collect:

Strictly Necessary Cookies: We place cookies to enable core functionality. Without these cookies, services you have asked for, like adding items to your shopping basket, cannot be provided. If you disable these cookies certain parts of the Site may not function for you, for example, adding items to your basket and proceeding to checkout.

Functional Cookies: We place these cookies which are not essential, but enable various helpful features on our Site. For example, these cookies collect information about your interaction with the Site and may be used on our Site to remember your preferences (such as your language preference). You may choose whether to have your information collected for this purpose and you can withdraw your consent at any time – see “How Can I Manage Cookies?” below.

Analytics Cookies: We place these cookies to help us improve or optimise the experience we provide. They allow us to measure how visitors interact with our Site and we use this information to improve the user experience and performance of our Site. These cookies are used to collect technical information such as the last visited Site, the number of pages visited, which parts of our website are clicked on and the length of time between clicks. You may choose whether to have your information collected for this purpose and you can withdraw your consent at any time – see “How Can I Manage Cookies?” below. 

Analytics Pixels (Email): We use tracking technology in marketing emails we send, which may enable the placing or accessing of trackers, and also enable us to know if you received the email, if the email was opened and if you clicked on any links included in the email. You may choose whether to have your information collected for this purpose and you can withdraw your consent at any time.

Advertising Cookies: We place cookies to collect information about your activities on our Sites for use in providing advertising tailored to your individual interests on other websites and online services. You may choose whether to have your information collected for this purpose and you can withdraw your consent at any time – see “How Can I Manage Cookies?” below.  See also "Our Use of Online Advertising Cookies" below for more detail.

Types of Cookies Used by Third Parties: Your use of our Sites may result in some cookies being stored that are placed by third parties and which are not controlled by us. Some of these third-party cookies collect information about your online activities over time and across different sites. 

The types of third-party cookies we use are:

Third-Party Analytics Cookies: We use third-party web analytics services on our Sites. These service providers use cookies and web beacons or other similar technology to help us analyze how users use the Sites.  The information collected by such technology (including, where applicable, your IP address) will be disclosed to (or collected directly) by these service providers, who use the information to facilitate the evaluation of your use of the Sites on our behalf. You may choose whether to have your information collected for this purpose and you can withdraw your consent at any time – see “How Can I Manage Cookies?” below. 

Third-Party Advertising Cookies (Online): In addition to placing our own online advertising cookies (see above), we participate in advertising services administered by third-parties. You may choose whether to have your information collected for this purpose and you can withdraw your consent at any time – see “How Can I Manage Cookies?” below. See also “Our Use of Online Advertising Cookies” below for more detail. 

Our Use of Online Advertising Cookies: The online advertising cookies we use track your online activities over time by collecting information through the use of the automated technologies described above, and such ad services may use this information to show you advertisements that are tailored to your individual interests and/or based on prior visits to our Sites.  We and our third-party service providers use first-party cookies and third-party cookies alone or together, and the data collected through such means to: (i) inform, optimize, and serve ads (including ads based on past visits to our Sites), and (ii) report on our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services (including how they are related to visits to our Sites).  You may choose whether to have your information collected for this purpose and you can withdraw your consent at any time – see “How Can I Manage Cookies?” below. 

How Can I Manage Cookies? Other than essential cookies (see “Essential Cookies” above), we will not place cookies or use other tracking technologies without your prior opt-in consent. You will be able to give this consent via our cookie banner, and you can withdraw or amend your consent preferences at any time by accessing your cookie preferences here.

Retention of Information Collected by Cookies: please refer to the “Storage Period for Information” section.

How We Use the Information We Collect, and Our Legal Basis for Processing this Information:

We use the information we obtain about you when you visit the Sites or contact the CX Centers for a number of different purposes. The GDPR also requires us to explain the legal bases behind the purposes for which we use your information.

We rely on the following legal bases in relation to our purpose for processing your information:

Processing is necessary to perform our contract with you or take steps prior to entering into a contract with you (Article 6(b) GDPR). This includes processing, evaluating, and responding to your requests, inquiries, and applications; providing product information updates; administration and fulfilment of transactions and orders, delivery, and return authorisations; managing and servicing your account (or the account of the person or entity you represent); and monitoring compliance with and enforcing our Terms.

Processing is necessary to pursue our legitimate interests (Article 6(f) GDPR) and we have taken steps to ensure that our interests do not unduly intrude on your privacy. We rely on this justification when we:

• monitor aggregate Site usage metrics such as total number of visitors and pages viewed so that we can improve the functionality and design of our Site and provide you with Site features and functions (see also “Information We Collect via Cookies and Third Parties” above), unless applicable law requires us to get consent for this processing (see below) in which case we will obtain your consent and rely on it;
• analyze the information we collect, including through profiling, to improve performance and better understand the preferences of our customers (see also “Information We Collect via Cookies and Third Parties” above), unless applicable law requires us to get consent for this processing (see below) in which case we will obtain your consent and rely on it;
• record telephone conversations in connection with our CX Centers for record-keeping, quality and training purposes, unless applicable law requires us to get consent for this processing (see below) in which case we will obtain your consent and rely on it;
• develop and improve our marketing materials, and, where permitted, contact you (or the person or entity you represent) with marketing communications so we can make our engagement with you more meaningful, unless applicable law requires us to get consent for this processing (see below) in which case we will obtain your consent and rely on it; and
• to protect our legal rights, resolve disputes, troubleshoot problems or assist with investigations. 

Processing is necessary to comply with our legal obligations (Article 6(c) GDPR), such as to meet our record-keeping and reporting obligations under applicable company or tax legislation, when we are required to respond to a data subject rights request you have submitted under the GDPR or other data protection legislation, or when we are required to respond to requests from the government or law enforcement authorities under applicable investigatory powers legislation.

Any purpose for which you actively consent (Article 6(a) GDPR) such as to place non-essential cookies (see “Information We Collect via Cookies and Third Parties” above), for recording telephone conversations in our CX centres where applicable law requires us to get consent for this processing, and if you agree that we may contact you with relevant marketing information.

Where we rely on consent, you have the right to withdraw your consent to the processing of your information at any time as part of your marketing preferences here and cookie preferences here, or by providing notice to us using the contact information below in the section entitled Contact Us.

Third-Parties with Whom We Share Your Information:

Affiliates and our Other Group Companies: We share certain information with our affiliates and subsidiaries in order to facilitate the provision of our services to you, enable us to communicate with you (including for marketing purposes where permitted under applicable law), and meet our compliance obligations under applicable law. You can find a list of our group companies here.

Third-Party Service Providers: We engage in transfers of information collected from you to third-party service providers that we use to support the provision of the Sites, the CX Centers and our services, including hosting providers and technology platform providers who support our global marketing program (for example Adobe).  As allowed by applicable law, we may also disclose automatically collected and other aggregated information with our third-party service providers, to assist such parties in assisting us in understanding the usage, viewing, and demographic patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Sites (see “Information We Collect via Cookies and Third Parties” above); such third-party service providers shall not make use of your information for any other purpose. We only transfer information to our third-party service providers that contractually agree to protect such information in accordance with applicable law.

Authorized Distributors: Certain Sealed Air products are provided via our distributors. If you provide us information at the Sites or during a call to a CX Center in regards to a Sealed Air product offered and sold by our authorized distributors, you acknowledge and agree that we may provide such information to the authorized distributors who offer and sell such products. The authorized distributors may use such information for the purpose of contacting you for follow-up regarding your requests, offering or selling our products (or their services related to such products), keeping you informed of new activities, or for other business purposes of such authorized distributors. 

As Required by Law:  Subject to applicable law, we disclose information about you (i) if we are required to do so by law, regulation or legal process, such as a subpoena; (ii) in response to requests by government entities, such as law enforcement authorities; (iii) when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss; or (iv) in connection with an investigation of suspected or actual unlawful activity.  

Mergers, Acquisitions & Reorganizations: In the event that all or a portion of our business or its assets are acquired by, reorganized or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users in connection with such acquisition, reorganization or merger to the extent permitted under applicable law.  In such an event, we will require any such third-party to contractually agree to treat your information in accordance with applicable law.

Links to Third-Party Websites:

Our Sites may provide links to other websites for your convenience and information. Those linked websites may be operated by companies not affiliated with us and we do not control or endorse any such websites.  Linked websites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites.  Your use of a linked website is at your own risk and we are not responsible for the content of any linked websites that are not affiliated with us, any use of those websites, or the privacy practices of those websites.

Transfers of Information Outside of the EEA/UK:

We transfer information we collect about you outside the European Economic Area (the “EEA”)/UK to the United States, Australia, and other countries that do not have the same data protection laws as the country in which you initially provided such information.  When we transfer your information to countries that are not considered by the European Commission or the UK government (as applicable) to provide adequate protection, we rely on applicable European Commission or UK government-approved agreements in accordance with Article 46 of the GDPR (including the standard contractual clauses) to protect your information in the countries to which it is transferred. A copy of the relevant transfer mechanisms can be obtained for your review on request by contacting the Contact Us section below.

Your Data Subject Rights:

Under Article 21 GDPR, you have the right to object to our use of your information in certain circumstances. Where we were processing this information based on our legitimate interests as described above, we are not required to comply with your request if we have compelling interests or are legally required to override your request.

You also have the right to request that we take any of the following actions with respect to your information, to the extent permitted under applicable law:

• Article 7(3) GDPR - Where we are processing your information based on your consent, withdraw your consent to the relevant processing at any time by contacting the Contact Us section below or through your marketing and cookie preferences here (see also “Your Marketing Choices and Preferences” below). Note that this will not affect the legality of the processing based on that consent prior to its withdrawal;
• Article 15 GDPR - Request access to the information we process about you (see “Access to Your Information” below);
• Article 16 GDPR - Rectify the information about you that is inaccurate;
• Articles 17 and 18 GDPR - Erase or restrict the processing of information about you in certain circumstances;
• Article 20 GDPR - Provide you a copy of the information you have provided us directly in a structured, commonly used and machine-readable format that can be transmitted to a third-party (i.e., portability); and

Your Marketing Choices & Preferences:

Where we have a legal basis for doing so, we may contact you (or the person or entity you represent) with marketing communications so we can make our engagement with you more meaningful.

If you would like to update or modify your information or subscription preferences, you may contact us as described in the Contact Us section below or do this through your marketing preferences here. You also may unsubscribe from any of our promotional emails by clicking on the “unsubscribe” link in any promotional email you receive from us.  Changes made to your profile will be effective as soon as possible once saved into our systems in accordance with our standard procedures for implementing user preferences regarding your information.

Access to Your information:

You have access to your information through your user account on our Sites. You can correct and update this information using this access. You may access a copy of your information using the Contact Us section below.

No request for access may be considered unless you prove to our reasonable satisfaction that you are the individual concerned (or the representative making the request on their behalf).

When we receive a request for access, we will respond without undue delay and within one month of receipt of the request, unless we are permitted to extend the time limit on account of the request being complex or if we have received a number of requests from you.

In certain situations, we may not be able to provide access to all the information we hold about you. Exceptions to the access requirement are meant to be limited and specific. The reasons for denying access will be provided to you upon request.

Exceptions may include information that is prohibitively costly to provide, information that contains references to other individuals, information that cannot be disclosed for legal, security or commercial proprietary reasons and information that is subject to solicitor-client or litigation privilege.

A reasonable fee may be charged for administrative costs, for example for the transcription, reproduction, or transmission of your information.

How We Protect Your Information:

We safeguard and protect the security of all data in accordance with applicable law, inclusive of any information collected by us from you through the Sites and the CX Centers.  It is also important for you to comply with the access controls (e.g., username/password management) and other applicable provisions of the Terms to protect against unauthorized access to the devices you use to access the Sites. Although we protect your information to the standard required by law, as technologies change note that we cannot guarantee the absolute security of all information collected or transmitted through our Sites or the CX Centers.

Storage Period for Information:

We retain information only for so long as it is necessary or relevant to fulfill the relevant purposes or comply with applicable law, resolve disputes, troubleshoot problems or assist with investigations.  After it is no longer necessary for us to retain your information, we dispose of it in accordance with our data retention and disposal policies.

In particular, we will store the following information of individuals in the EU/UK for the following periods:

• Information Collected from Cookies: we retain the personal data that we collect via cookies for 12 months.
• Customer Service: we retain information about any customer service inquiries and other customer communications about product feedback, complaints, and price quotations (including recorded conversations with our CX Centers) for up to 10 years (though this may be lower depending on jurisdiction) after the question is resolved, in accordance with limitation periods under applicable law.
• Business Transactions: we retain information about transactions with you, (including information about orders, delivery, transfer requests and return authorisations; and including recorded conversations with our CX Centers) for up to 10 years (though this may be lower depending on jurisdiction) after we terminate our business relationship, in accordance with limitation periods under applicable law and other finance and taxation legislation.
• Data subject rights requests: we retain information associated with the receipt and compliance with any data subject rights requests from you for up to 3 years following the request (though this may be lower depending on jurisdiction), based on the limitation periods in applicable data protection legislation.
• Litigation: we retain information related to threatened or asserted litigation or investigation, product liability claims and product recall issued for up to 10 years (though this may be lower depending on jurisdiction) after final resolution in accordance with limitation periods under applicable law.

UPDATES TO OUR PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our information practices or with respect to applicable laws. We will post the updated version on our Sites and indicate at the top when it was last updated. Where changes to this Privacy Policy are substantive or material, we will explicitly notify you of these changes.

We recommend revisiting this page periodically to stay aware of any changes to this Privacy Policy. Our amended Privacy Policy will automatically take effect upon the date that an update is published.

COMPLAINTS

We have established procedures to receive complaints and inquiries about this Privacy Policy and our practices for the management of information. The complaints procedure is easily accessible and simple to use. We will inform any person making an inquiry or complaint of the existence of the relevant procedures.

Should you have any complaints regarding the use of your information by us, please contact us using the Contact Us section below. If a complaint is found to be justified, we will take appropriate measures, including, if necessary, amending our policies and practices.

For individuals in the EU/UK, you also have the right to lodge a complaint with a supervisory authority in the country you reside, work or where you feel an infringement of applicable data protection or privacy law has occurred. Relevant supervisory authorities are:

• EU: See a list of applicable data protection authorities and their contact details here
• In Germany, the competence for complaints is split among different data protection supervisory authorities. Competent authorities can be identified according to the list provided here
• UK: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Helpline: 0303 123 1113

A. GENERAL POLICY

Information We Collect

Identifying Information, Transactional Information, Site Information and Information You Provide: When you use any of the Sites or communicate with the CX Centers, you may provide to us (and, if so, we will collect) information that will identify you or make you identifiable, including your name, e-mail address, telephone number, Site access credentials, the country in which you are located, your company name, and your job level. We also may collect information regarding any transactions or purchases you make through the Sites (e.g., products purchased, frequency of purchases, etc.); information regarding your use of the Sites; and any other information that you provide or otherwise make available to us in connection with the Sites. We may record conversations that you have with our CX Center representatives. You may choose not to provide certain information to us, but as a result you may not be able to take advantage of some of the features of the Sites or access or receive certain of our products or services.

Cookies & Automatically Collected Information: When you visit our Sites, we use technologies such as cookies, web server logs and web beacons to collect certain information about you. Cookies are small files that websites and email servers place and access on your computer or other Internet-connected devices to uniquely identify your browser or device or to store information or settings in your device. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict, disable or delete certain cookies. Please note, however, that without certain cookies, you may not be able to use all of the features of our Sites.

Our web servers log information such as your device and operating system type, browser type, domain, device ID, Internet Protocol (“IP”) address and other system settings, as well as the language your system uses and the country and time zone where your device is located. The web server also logs information such as the address of the web page that referred you to our Site and the IP address of the device you use to connect to the Internet.

To control which web servers place and access cookies and collect information automatically, we place tags on our webpages called “web beacons”, which are small files that allow us to understand the actions of visitors to our Sites. We use similar technology in marketing emails we send, which may enable the placing or accessing of cookies, and also enable us to know if you received the email, if the email was opened and if you clicked on any links included in the email.

Third-Party Data Collection & Data Collection for Marketing Purposes: We use third-party web analytics services on our Sites (such as Google Analytics). These service providers use cookies and web beacons or other similar technology to help us analyze how users use the Sites. The information collected by such technology (including, where applicable, your IP address) will be disclosed to (or collected directly) by these service providers, who use the information to facilitate the evaluation of your use of the Sites on our behalf. Google Analytics, for example, uses cookies to track your interactions with our Sites. Google collects information and reports it to us, without identifying individual users. This information helps us improve our Sites so that we can better serve users. For more information on Google Analytics, please visit www.google.com/policies/privacy/partners/. You can also view Google Analytics' currently available opt-outs for the web at https://tools.google.com/dlpage/gaoptout.

Third-parties also collect information about your online activities over time and across different sites when you use our Sites. For example, third-party providers of certain embedded content and tools on our Sites (such as an embedded Twitter or Facebook feed, or an embedded blog commenting system, or any social network that you can use to log in to our Site or to submit information to our Site) collect information directly from you in connection with your interaction with such content and tools. You may review your privacy settings for your accounts with such third-party providers through their respective websites.

Information about your activities on our Sites is collected for use in providing advertising tailored to your individual interests on other websites and online services. You may choose whether to have your information collected for that purpose by visiting One Trust Preference Center. We participate in advertising services administered by third-parties. These ad services track your online activities over time by collecting information through automated means, including through the use of the automated technologies described above, and such ad services may use this information to show you advertisements that are tailored to your individual interests and/or based on prior visits to our Sites. We and our third-party service providers use first-party cookies and third-party cookies alone or together, as well as other automated means, and the data collected through such means and from other sources to: (i) inform, optimize, and serve ads (including ads based on past visits to our Sites), and (ii) report on our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services (including how they are related to visits to our Sites).

How We Use the Information We Collect

We use the information we obtain about you when you visit the Sites or contact the CX Centers to:

• manage or service your account (or the account of the person or entity you represent);
• fulfil transactions and orders;
• communicate with you (or the person or entity you represent);
• assist in marketing and advertising;
• perform business analytics and business operations;
• assist our quality and training efforts; and
• comply with applicable law.

We retain information only for so long as it is necessary or relevant to fulfill the above-mentioned purposes or comply with applicable law, resolve disputes, troubleshoot problems or assist with investigations. After it is no longer necessary for us to retain your information, we dispose of it in accordance with our data retention and disposal policies.

Third-Parties with Whom We Share Your Information

Third-Party Service Providers: We engage in transfers of information collected from you to third-party service providers that we use to support the provision of the Sites, the CX Centers and our services. As allowed by applicable law, we may also disclose automatically collected and other aggregated information with our third-party service providers, to assist such parties in assisting us in understanding the usage, viewing, and demographic patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Sites; such third-party service providers shall not make use of your information for any other purpose. We only transfer information to our third-party service providers that contractually agree to protect such information in a manner that is no less restrictive than the standards set forth in this Privacy Policy.

Affiliates, Joint Marketing Partners; and Authorized Distributors: As allowed by applicable law, we also share information among our affiliates and joint marketing partners for the purposes described in this Privacy Policy. Note also that certain Sealed Air products are provided via our distributors. If you provide us information at the Sites or during a call to a CX Center in regards to a Sealed Air product offered and sold by our authorized distributors, you acknowledge and agree that we may provide such information to the authorized distributors who offer and sell such products. The authorized distributors may use such information for the purpose of contacting you for follow-up regarding your requests, offering or selling our products (or their services related to such products), keeping you informed of new activities, or for other business purposes of such authorized distributors.

As Required by Law: Subject to applicable law, we disclose information about you (i) if we are required to do so by law, regulation or legal process, such as a subpoena; (ii) in response to requests by government entities, such as law enforcement authorities; (iii) when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss; or (iv) in connection with an investigation of suspected or actual unlawful activity.

Mergers, Acquisitions & Reorganizations: In the event that all or a portion of our business or its assets are acquired by, reorganized or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users in connection with such acquisition, reorganization or merger. In such an event, we will require any such third-party to agree to treat your information in a manner that is no less restrictive than the standards set forth in this Privacy Policy.

Your Choices & Preferences

If you would like to update or modify your information or subscription preferences, you may contact us as described in the Contact Us section below. You also may unsubscribe from any of our promotional emails by clicking on the “unsubscribe” link in any promotional email you receive from us. Changes made to your profile will be effective once saved into our systems in accordance with our standard procedures for implementing user questions regarding your Personal Information.

Access and Modification of Your information:

You have access to your information through your user account on our Sites. You can correct and update this information using this access. You may obtain a copy of your information or have it corrected, if it is incorrect, by sending us a written request by e-mail.

No request for access, rectification or deletion may be considered unless it is made in writing by you when you prove that you are the individual concerned (or the representative, heir or successor of that individual, or the liquidator of the succession, a beneficiary of life insurance or of a death benefit).

When we receive a request for access, rectification, or removal, we will attempt to respond within a reasonable timeframe after receipt of the request.

In certain situations, we may not be able to provide access to all the information we hold about you. Exceptions to the access requirement are meant to be limited and specific. The reasons for denying access will be provided to you upon request.

Exceptions may include information that is prohibitively costly to provide, information that contains references to other individuals, information that cannot be disclosed for legal, security or commercial proprietary reasons and information that is subject to solicitor-client or litigation privilege.

A reasonable fee may be charged for the transcription, reproduction, or transmission of your information.

How We Protect Your Information

We use commercially reasonable efforts to safeguard and protect the security of all data, inclusive of any information collected by us from you through the Sites and the CX Centers. It is also important for you to comply with the access controls (e.g., username/password management) and other applicable provisions of the Terms to protect against unauthorized access to the devices you use to access the Sites.

Unfortunately, it is impossible for us to guarantee the absolute security of all information collected or transmitted through our Sites or the CX Centers.

You therefore understand and agree that (i) there are limits to the security and confidentiality of the information we collect that are beyond our control; (ii) the security, integrity and confidentiality of all information and data exchanged between you and us through our Sites and at our CX Centers cannot be guaranteed; and (iii) such information may be viewed or altered by a third party at the time of transfer. For these reasons, we cannot be held responsible for any loss, capture or alteration of such information.

Links to Third-Party Websites

Our Sites may provide links to other websites for your convenience and information. Those linked websites may be operated by companies not affiliated with us and we do not control or endorse any such websites. Linked websites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. You agree that your use of a linked website is at your own risk and that we are not responsible for the content of any linked websites that are not affiliated with us, any use of those websites, or the privacy practices of those websites.

B. ADDITIONAL PROVISIONS APPLICABLE TO INFORMATION RECEIVED FROM CALIFORNIA RESIDENTS

In addition to any other applicable provisions of this Privacy Policy, if you are a resident of California, you may have additional rights pursuant to the California Consumer Privacy Act of 2018 (the “CCPA”). This section describes those rights and how to exercise them. As used in this section, the term “personal information” has the meaning given it in the CCPA.
 

Description of Your Rights:

Pursuant to the CCPA, you have the right to know:

• the categories of personal information that we have collected about you;
• the categories of sources from which the personal information is collected;
• our business or commercial purpose for collecting or selling personal information;
• the categories of third parties with whom we share personal information (if any); and
• the specific pieces of personal information that we have collected about you.

In connection with any personal information we may sell or disclose to a third party for a business purpose, you also have the right to know:

• the categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold; and
• the categories of personal information that we disclosed about you for a business purpose.
   

You have the right to deletion of your personal information from our records and those of our service providers, unless an exception applies under the CCPA.

You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things:

• deny goods or services to you;
• charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
• provide a different level or quality of goods or services to you; or
• suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Exercising Your Rights under the CCPA:

To request access to or deletion of your personal information, please use the contact information in the section below entitled Contact Us. Please note that you may only make a CCPA related disclosure or deletion request twice within a 12-month period. 

Verification:

To protect the security of your information, for all access and deletion requests you will need to provide us with enough information to verify your identity. The information you provide must match the information we know about you. Additionally, if you request specific pieces of your personal information or the deletion of certain personal information, you may be required to provide a signed declaration under penalty of perjury and otherwise authenticate your identity. We are not obligated to process a request if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf. Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

Categories of Information We Collect (CA Residents Only)

The table here sets forth the categories of personal information we collect with respect to California residents.

How Your Personal Information is Collected:

The section of this Privacy Policy entitled Information We Collect describes how we collect your personal information.

Sales of Personal Information:

We are not in the business of selling personal information, and do not believe that our business practices constitute a sale of your personal information. As described under the section titled Affiliates, Joint Marketing Partners; and Authorized Distributors, we may provide your information to our authorized distributors if, in your communication to us, you expressed an interest in or inquired about any Sealed Air products that are provided via such authorized distributors.

Requests by Authorized Agents:

You are permitted to designate an authorized agent to make a CCPA request on your behalf. Your authorized agent can use the methods described above to submit the request and will be required to provide proof of authorization.

C. ADDITIONAL PROVISIONS APPLICABLE TO INFORMATION RECEIVED FROM THE EUROPEAN UNION

In addition to any other provisions of this Privacy Policy applicable to your information, the following provisions apply to information that is received from the European Union (“EU”).

Legal Basis for Processing:

The EU General Data Protection Regulation (“GDPR”) requires us to explain the legal justification for our use of your information. As described above under the section entitled How We Use the Information We Collect, we use the information we collect from you for various purposes. We rely on the following legal bases in connection with our processing of such information: 

• Processing is necessary to provide a service or feature you request. This includes processing, evaluating, and respond to your requests, inquiries, and applications; monitoring compliance with and enforcing our Terms; and providing Site features and functions you use.
• Processing is necessary to pursue our legitimate interests and we have taken steps to ensure that our interests do not unduly intrude on your privacy. We rely on this justification when we monitor aggregate Site usage metrics such as total number of visitors and pages viewed; analyze the information we collect to improve performance and better understand the preferences of our customers; record telephone conversations in connection with our CX Centers for record-keeping, quality and training purposes; develop and improve our marketing materials, and, where permitted, contact you with marketing communications; and to protect our legal rights, resolve disputes, troubleshoot problems or assist with investigations.
• Processing is necessary to comply with our legal obligations, such as to meet our record-keeping obligations.
• Any purpose for which you actively consent, such as to place non-essential cookies and if you agree that we may contact you with relevant marketing information.
   

Where we rely on consent, you have the right to withdraw your consent to the processing of your information at any time by providing notice to us using the contact information below in the section entitled Contact Us.

Transfers of Information Outside of the EU:

We transfer information we collect about you to the United States and other countries that do not have the same data protection laws as the country in which you initially provided such information. When we transfer your information to countries that are not considered by the European Commission to provide adequate protection, we rely on European Commission-approved agreements in accordance with Article 46 of the GDPR to protect your information in the countries to which it is transferred.

Storage Period for Information:

We will store the information of individuals in the EU for the following periods:

• Information Collected from Cookies: the cookies we use expire after 13 months, after which we will ask your consent again to place cookies.
• Customer Service: we retain information about any customer service inquiries (including recorded conversations with our CX Centers) for 10 years after the question is resolved.
• Business Transactions: we retain information about transactions with you (including recorded conversations with our CX Centers) for 10 years after we terminate our business relationship.
   

Your Data Subject Rights:

You have the right to request that we take any of the following actions with respect to your information:

• Rectify any of the information about you that is inaccurate;
• Complete any of your information that is incomplete;
• Erase or restrict the processing of information about you, where we do not have the right to retain or continue using it in light of the circumstances of your request; and
• Provide you a copy of the information you have provided us directly in a structured, commonly used and machine-readable format that can be transmitted to a third-party (i.e., portability).

You may also object to our use of your information for our legitimate interests as described above. We are not required to comply with your request if we have compelling interests or are legally required to override your request.